Ccac home care program


















Using information from Public Health Ontario, the Ministry is bringing more attention to population health planning.

The Ministry is also actively considering the possibility of revising the LHIN boundaries to be better aligned with municipal and board of health boundaries. The Committee expressed concern about discrepancies in wait times between the CCACs and asked how the Ministry is responding to the Auditor's recommendations regarding consistency of care.

Ministry staff explained that work is being done on a levels-of-care framework that would define priority levels and acuity levels in the sector, and help to standardize service levels across the province.

The standardization of care coordinators' caseloads is a government priority. The Standing Committee on Public Accounts recommends that:. The Auditor noted the importance of better utilizing health resources by diverting low-needs clients from the CCACs to community support services agencies. However, the audit found that CCAC care coordinators may experience difficulties in effectively referring clients to obtain community support services because assessment information and wait-lists are not centralized, and many community support service agencies have long wait-lists.

The Local Health Integration Networks. The Ministry of Health and Long-Term Care, in conjunction with the Local Health Integration Networks, ensure that low-needs clients who require personal support services receive these services from community support service agencies, where appropriate, rather than through the Community Care Access Centres or, as the pending Patients First Act, would enact, through the community care function within the Local Health Integration Networks.

The Auditor found that clients may not receive appropriate levels of services when CCAC care coordinators do not assess or reassess clients on a timely basis. In addition, the Auditor found that not all care coordinators maintained their proficiency in, and some were not regularly tested on, the use of assessment tools.

The Committee noted that the Auditor found significant variations in the extent to which CCACs followed up with clients discharged from home care. A CCAC representative said that work is underway to standardize this process. Ministry staff are also piloting a "bundled care" model.

Under this model, clients will experience a more seamless transition from hospital care to home care as they are looked after by substantially the same team of health care providers in both settings. The Ministry of Health and Long-Term Care, in conjunction with the Local Health Integration Networks, ensure that all home-care clients are contacted for follow-up after discharge. Ministry representatives explained that they have achieved good compliance overall and asked the LHINs not to allocate any new service volumes to employers unless they were fully compliant.

The Committee noted the importance of strengthening oversight of service providers. All present agreed on the importance of ensuring that caregivers-the relatives, friends and other non-professionals who help clients at home-are given necessary assistance such as respite support. The Ministry is exploring ways to provide more support to caregivers. The Ministry of Health and Long-Term Care ensure that caregivers receive a sufficient level of appropriate support.

The amendment does not increase the maximum amount of personal support and homemaking services that the CCACs may provide. The Bill died when the Legislature was prorogued on September 8, , and was reintroduced on October 6, as Bill CCAC employees, including care coordinators responsible for assessing a client's requirements, including determining eligibility and developing a care plan would also be transferred, and the CCACs would be eliminated.

How do I get it? To get help, follow these steps: Call the LHS at A doctor, family member or friend can also call for you.

You will talk to someone who can tell you more about the LHS and will set up an appointment for you. Make sure you have your Ontario health card with you when you call. After you call, a Care Coordinator from the LHS will come to your house to ask you some questions about your health and the things that you need help with. After this appointment, the LHS will decide if you qualify for their help or not.

This choice is made based on your health and what you are able to do yourself. If you qualify, your Care Coordinator will help to set you up with the services you need, and will check in on you every now and then to make sure that the services are right for you.

You will also be able to call them if you have questions or concerns. How much does it cost? What if I don't qualify for LHS services? Related Articles.

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