The mat is especially useful when handling ESD-sensitive devices. Note: The use of a grounding system to guard against ESD damage is desirable but not necessary. You can use coax or connector-outside shells on these systems. Electrical grounding of the computer is required for operator safety and correct system function.
Proper grounding of the electrical outlet can be verified by a certified electrician. Safety information 5. Safety information 7. Safety information 9. Safety information This chapter introduces the following important service information that applies to all machine types supported by this manual:.
Telephone numbers for Lenovo Support are available at:. Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.
Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. Always try to run a low-level format operation before replacing a hard disk drive or a solid-state drive.
This will cause all customer data on the drive to be lost. Ensure that the customer has a current backup of the data before you perform this task.
Attention: The drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting.
If you select an incorrect drive, data or programs can be overwritten. Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction. Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code.
Whatever causes the first error code might also cause false error codes. This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
This model is a unique configuration that has been negotiated between Lenovo and the customer. A unique MTM consists of a 4-character MT, a 4-character model, and a numeric 2-character country code is provided to the customer to place orders example: 20AA The country code assigned is numeric and does not designate a specific country or region. Special-bid offering is not generally announced.
Standard models fixed configuration are announced and offered to all customers. The MTM portion of the machine label consists of a 4-character MT, a 4-character model, and an alphabetic 2-character country code.
The country code assigned is alphabetic and represents a designated country or region example: 20AAUK. Chapter 2. Important service information Before you go to the checkout guide, be sure to read the following important notes. Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten. Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, ESD, or software errors.
Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU. When you return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:.
Name and phone number of service technician. Date on which the machine failed. Failure symptoms, error codes appearing on the display, and beep symptoms. Procedure index and page number in which the failing FRU was detected. Failing FRU name and part number. Machine type, model number, and serial number. Customer's name and address. Note: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.
Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subject to stress beyond normal use. Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:. If the spindle of a hard disk drive becomes noisy, the hard disk drive might have been dropped or subject to excessive force.
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad notebook computer. Note: The diagnostic tests are intended to test only ThinkPad products. The use of non-ThinkPad products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.
Identify the failing symptoms in as much detail as possible. Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation. Many computer problems can be solved without outside assistance. If you experience a problem with your computer, the first place to start is the troubleshooting information in your computer documentation. If you suspect a software problem, see the documentation, including readme files and help information systems, that come with the operating system or program.
Lenovo Vantage is preinstalled on your computer. It supports the hardware scan function. Why doe my Lenovo Thinkpad T shuts down. Answer this question Send. Phil, 1 comment 0. How do I unblock the camera on my t so I can have my televisits with my DR. Carolyn Honore, Where can I get a hard copy of the users manual for a Lenovo T About the Lenovo ThinkPad T Lenovo ThinkPad T specifications. Related product manuals.
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