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I can't print from Windows with a wireless connection after I replaced my router. I tried to install the product in Windows with a wireless connection, but the installation failed. I can't print from my Mac with a wireless connection since I received an exchange product from Epson. I can't print from Windows with a wireless connection since I received an exchange product from Epson. Can I set up my product for both a USB and network connection?

How do I connect my WPS-enabled wireless router to my product? Select the questions to view the answers Where can I get more information about my product?

How do I determine the number of pages that have fed through the product? How should I transport or store my product? My product will not wake up when I try to print with a wireless connection. Does Epson have a program where I can donate my working electronic equipment? What security measures does Epson recommend for its network products? Guided Assistance. For step-by-step guided assistance, please select a link below. Problems with Printing Wirelessly from Windows?

Problems with Printing Wirelessly from a Mac? Error Codes on Printer Control Panel Try this step-by-step interactive guide to clear error messages that appear on the control panel. Improving Print Quality Try this step-by-step interactive guide if your printout appears blurry, smeared, faint, grainy, has gaps or white lines, or has incorrect colors. Manuals and Warranty. Notices and Warranty for U. PDF This document contains notices and Epson's limited warranty for this product warranty valid in the U.

Safety Data Sheets Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more.

Magenta PDF. Black PDF. Yellow PDF. Care and Maintenance. Registration and Service Plans. Register Your Product To register your new product, click the button below. Register Now. Extended Service Plan Protect your Epson product beyond the standard warranty period with an Epson extended service plan. View Service Plan. Contact Us. Warranty Verification Verify your Epson product warranty.

Verify Your Warranty. Email Epson Support If you are unable to find an answer on our web site, you can email your question to Epson Support. To chat with a technical service agent, click the button below. Hours :. If you are unable to find an answer on our web site, you can email your question to Epson Support.

Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Epson ET Downloads not available on mobile devices. Top FAQs. Select the questions to view the answers My printout has lines running through it. What should I do? How should I load envelopes? Printing is slow or the printer stops printing when I try to print from Windows or my Mac. I'm having paper feed problems. Which type of paper can I print on?

I was able to print from my Mac before with a wireless connection, but now I can't. I was able to print from Windows before with a wireless connection, but now I can't. My printout has incorrect colors. How should I transport or store my product? Cloud or Mobile. Select the questions to view the answers Can I use voice-activated printing with my Epson product? What is Epson Connect? Copy or Print. Select the questions to view the answers Printing or scanning is slow over my wireless connection.

I can print with a wireless connection on my home network but not on a VPN virtual private network. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order? My copies have incorrect or faint colors.

How do I set up my product for the fastest printing? How do I print a borderless photo from Windows or my Mac? How do I copy a document or photo using my product's control panel?

How do I print labels in Microsoft Office? It takes a long time to copy a document. Error Messages or Lights. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless connection on my Mac. I see the message Unable to connect to network scanner.

How do I decide which resolution to select when scanning from Epson Scan? How do I scan using Windows RT? How do I scan legal size documents? I cannot scan from my computer with the Image Capture application. Can I use Epson Scan with my Mac?

How do I scan a document so I can edit the text in a word processing program? Software or Setup. Select the questions to view the answers Can I connect my product to my wireless network using the buttons on the control panel? How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point? How do I enable double-sided printing for my product in Windows or on my Mac?

How do I set up my product with a WPS-enabled router or access point? Can I select a print resolution by indicating a specific dpi dots per inch setting? How do I install the latest OS X How do I set default print settings when I print from Windows or my Mac? I tried installing my product's software using a USB connection but cannot complete the installation in Windows or on my Mac.

Who do I contact for support on the software that came with my product? I've tried to install my product's software for an Ethernet connection, but cannot complete the installation. How do I install the latest scanner driver on my Mac?

How do I set up my product for wireless printing in Windows or on my Mac? How do I obtain the latest product software for Windows or my Mac? Which Epson product software settings are not supported by Apple's AirPrint driver?

Where can I find the IP address of my router? How do I add my product as an IP printer on my Mac? What are the port numbers for Epson network printers wired and wireless? I can't get Epson Status Monitor to work over my wireless network. Does Epson make drivers for Linux? Who do I contact for software support?

Wireless or Wired Connection. How do I change from a Wi-Fi connection to a wired network connection? I can't print with a Wi-Fi connection since I replaced my router. I can't print from my Mac with a wireless connection after I replaced my router.

I can't print from my Mac with a wireless connection since I received an exchange product from Epson. I tried to install my product on my Mac with a wireless connection, but the installation failed. I tried to install my product in Windows with a wireless connection, but the installation failed. I can't print from Windows with a wireless connection since I received an exchange product from Epson.

I can't print from Windows with a wireless connection after I replaced my router. I was able to print from my Mac before with a wireless connection, but now I can't. I was able to print from Windows before with a wireless connection, but now I can't. Can I set up my product for both a USB and network connection? Select the questions to view the answers How should I transport my product?

Error Messages or Lights. I see the message Unable to connect to network scanner. Check the scanner, network, and connection settings. I see the message Printer is Offline when I try to print with a wireless connection on my Mac. Select the questions to view the answers Why is Epson shipping initial ink cartridges with my product?

What is my product doing after I install a new ink cartridge? Which functions are available on my product when an ink cartridge is expended or not installed? How do I know when an ink cartridge needs to be replaced? I replaced an ink cartridge, but my product shows that the same ink is expended. The color ink cartridge is expended even though I print in black only.

Why does this happen? Can my product still print if an ink cartridge is expended or not installed? Which ink cartridges should I use with this product? I updated my printer's firmware, and now my product shows that the ink is not recognized.

I replaced an ink cartridge, but my product shows that the ink is not recognized. Memory Cards or External Devices. Select the questions to view the answers What is the largest supported memory card for my product?

How do I transfer photos from a memory card to my computer? Can I just pull the memory card out of the product when I'm finished printing? Which memory cards are compatible with my product? Paper or Media. Select the questions to view the answers How should I load envelopes?

How do I create a custom paper size for my product in Windows? How do I know which paper or media type to select in my product's driver? I'm having paper feed problems. Which type of paper can I print on? Select the questions to view the answers How do I set the default print settings in Windows or on my Mac? Print Quality or Appearance. Select the questions to view the answers My printout has a slight slant. My printout has incorrect colors.

The position, size, or margins of my copy are incorrect. My printout has incorrect margins. My printout is grainy when I print from any application. My printout has lines running through it.